Frequently Ask Questions
How do I create a new listing?
Log into your dashboard and select “Add Listing.” Fill in your business or ministry name, category, city, description, and photos. Once submitted, our team reviews it before it goes live — this keeps the directory trustworthy for everyone browsing.
Can I promote my listing to get more visibility?
Yes. Upgrading to our Featured or Premium tiers gets your listing placed above standard listings and shown with extra visibility on the homepage. See our Pricing page for details.
How do listing subscriptions work?
Choose the tier that fits your needs, then pay securely through the site. Your listing stays active as long as your subscription is current.
Can people search for listings near them?
Yes. Visitors can search by city, by category, or use our map to find listings near a specific address.
What happens if my subscription expires?
Your listing is automatically taken offline if your subscription lapses. You can renew anytime directly from your dashboard.
Can my business appear in more than one category?
Yes, on our Featured tier or higher — for example, a caterer can appear under both “Restaurants” and “Events.”
Can I manage my own listing without contacting support?
Yes. Once logged in, you can create, edit, and update your listing directly from your dashboard.
How do I get help if I run into an issue?
Reach out through our Contact page, and our team will assist you directly.
Is The Pinnacle Connect only for churches, or can any business list?
While our roots are faith-centered, The Pinnacle Connect welcomes Christian-owned businesses across every category — from automotive and real estate to restaurants and professional services — not just churches and ministries.
How do I know a listing is trustworthy or verified?
Verified listings display a trust badge on their profile once we’ve confirmed the business or ministry is legitimate. You can also check customer reviews and ratings on every listing.
What happens to my Founding Partner rate if I need to pause my subscription?
Your locked-in Founding Partner rate stays tied to your account as long as your membership remains active. If your subscription lapses, please contact our team before reactivating to confirm your rate is preserved.
Do you have a mobile app?
Yes — The Pinnacle Connect is available on both the App Store and Google Play, so you can search or manage your listing on the go.
Is there a free trial or free tier?
We don’t currently offer a free ongoing tier, but new members and select promotions (like our PCU Alumni offer) may include free trial months. Check our Pricing page for current offers.